Content Associate (20 hrs/week) - FetchFind

Chicago, Illinois, United States · Marketing

Description

Who we are:

FetchFind is an established leader in professional pet education, providing pet care businesses with a robust e-learning platform subscription resulting in increased staff retention and higher margins. 125,000 US pet care service businesses capture a U.S. market share of $23 Billion per year, yet, are plagued with 125% staff turnover due to antiquated hiring and training solutions. FetchFind provides pet care businesses what they need to grow and sustain their business with a team of qualified pet professionals. Learn more at www.fetchfind.com.

Our style:

● We are proud to be professional pet software developers and educators building high quality, scalable, supportable solutions.

● We embrace progressive design practices including a continuous deployment pipeline, collaborative testing and deployment.

● We're serious about the quality of our production and design operation.

● We're thoughtful and focused on decision-making with product-testing.

● Our teams are integrated with developers, pet industry experts, project managers, marketing and designers working side-by-side.

●And, dogs in the office. Of course!

Requirements

Responsibilities:

●Developing content under the direction of our content director

●Creating interactive portions for eLearning courses

●Collaborating with Education & Content Director to brainstorm, problem-solve, and ensure proposed interactive modules are possible to implement

● Producing quality eLearning course material, including course design documents, course outlines, course descriptions, presentation slides, diagrams, infographics, interactive exercises, and assessments

●Facilitating photo shoots, video production, and other multimedia sourcing as necessary

●Troubleshoot any potential functionality errors by communicating with external client IT/eLearning/LMS teams

● Taking constructive criticism and implementing feedback thoroughly

● Communicating clearly with internal team members as well as client contacts

● Deliver quality work while adhering to the production schedule and deadlines

●Responsible for updating existing learning content as the platform or processes change. This includes updates to audio, graphics, backgrounds, etc.

●Develops and maintains knowledge of systems, products and procedures and works closely with subject matter experts to incorporate information into training


Qualifications

● Bachelor's Degree is a plus

●Strong preference for HubSpot COS and platform experience

● Knowledge of the pet industry, or desire to learn

● Knowledge of Google Suite applications

● Proficient in MS Office tools

●Intermediate knowledge of Adobe Photoshop

●Ability to work quickly and independently, but also as part of a team

● Excellent critical thinking skills, organizational skills, problem solving and attention to detail

●Strong creative and artistic ability and vision, particularly in graphic design, photography and videography

Benefits


●Opportunity for growth in a rapidly-growing company emerging from startup mode

●Educational development

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