Customer Service Associate - AgencyZoom

Columbus, Ohio, United States · Operations · FULLTIME

Description

About Us

Agencyzoom is a fast-paced InsureTech startup that helps insurance agencies grow their book of business. Agencyzoom provides a suite of solutions ranging from HR tools to a CRM designed to help small to large insurance agents increase sales, boost retention, and free up valuable time that would otherwise be taken up with time-wasting activities.

This is a rapidly growing company that is making a huge impact on the insurance industry and we are looking for a full-time Customer Service Associate join our Columbus Ohio office.

We are looking for a technically savvy person with positive attitude and lots of patience that can assist our customers with technical issues and provide guidance as needed

Duties and responsibilities

You will provide insightful advice and friendly, technical support to AgencyZoom customers in need. You quickly diagnose any technical issues the customer is experiencing, explain situations with patience and empathy and provide guidance and training as needed.

Requirements

If you love helping people, enjoy solving problems and have a positive attitude then you have the pedigree to be successful at this role

To qualify for this role, you must:

To be good at this job you must:

Benefits

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